Veterans Assistance Commission of Cook County

PROGRAMS

Programs & Services

The Veterans Assistance Commission of Cook County (VACCC) provides a variety of free programs and services designed to support eligible Veterans, service members, and their families throughout Cook County. Through its Emergency Financial Services (EFS) Program, VACCC assists Veterans facing temporary financial hardship with essential needs such as housing, utilities, food, transportation, hygiene items, and other emergency support. The VACCC Veteran Service Officer (VSO) Program helps Veterans navigate the Department of Veterans Affairs (VA) system by providing assistance with disability compensation claims, appeals, healthcare enrollment, pension benefits, education benefits, and additional VA-related services.

In addition, VACCC Partner Referral Services connect Veterans with trusted government agencies, nonprofit organizations, and community partners that provide specialized support and resources not directly offered through the VACCC, including mental health services, employment assistance, housing resources, legal aid, and other community-based programs.

Address
HHC
1100 S. Hamilton C-O11 (Lower Level)
Chicago, Illinois 60612

Hours
Monday - 0830-1500
Tuesday - 0830-1500
Wednesday - 0830-1500
Thursday - 0830-1500
Friday - 0830-1500
Saturday - Closed
Sunday - Closed

2nd Address

Chicago Regional Office

69 W. Washington St., Suite 1420

Chicago, Illinois 60602

Services Intake Request

Please Scan this QR code with your camera to request contact by the Veterans Assistance Commission.

Contact Us
Phone: (312) 433-6010
Fax: (312) 433-6015

Services
The VACCC provides a "One Time Only" annual emergency financial assistance to indigent veterans and their dependents who meet certain eligibility requirements. Payments are typically made directly to the vendor/service provider, not as a cash payout to the veteran. This assistance covers essential needs like: Shelter: Rent or Mortgage payments (to prevent eviction or foreclosure). Utilities: Payments for past-due electric, gas, or water bills (to prevent shut-off). Food: Assistance for necessary food and family essentials. Transportation: Providing transportation support, often in the form of weekly CTA/PACE bus cards, and assistance getting to VA medical appointments. Burial: Assistance with indigent burial or cremation expenses. 📝 VA Benefits & Claims Advocacy A major function of the VACCC is to act as an advocate and liaison, connecting veterans to the full range of federal, state, and local benefits they have earned. Key services in this area include: Claims Filing: Providing direct assistance with filing claims for VA Compensation, Pension, and Survivor Benefits. Veterans Service Officers (VSOs) help complete the required forms. Appeals: Assistance with the appeals process for denied claims. Record Requests: Help in obtaining critical military documents, such as the DD-214 (Honorable Discharge), medical records, and service medals. Health Care Enrollment: Guidance and support for applying for VA health care programs. Information and Referral: Counseling veterans and their families, and directing them to other specialized resources for housing, employment, mental health, legal aid, and education (like the GI Bill and VR&E). In short, the VACCC serves as the primary county-funded safety net, focusing on immediate crisis relief and ensuring veterans can successfully navigate the complexities of the federal and state benefits systems.

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Service Areas
Serving the entire area of Cook County, Illinois one of the largest veteran populations in the USA